Compliance and Regulatory Notification Process
Analyzed a manual compliance and regulatory postal notification process, and proposed and implemented an automated process for a large financial services corporation. Notification generation depended on several, varying criteria and the potential notification formats numbered in the hundreds, depending on client’s legal address, the business vendor the client had chosen, and the relevant regulatory authority involved. Designed a controlled, online capability to design notification templates, and integrated it with the client’s legacy technology to populate client case information into a template. Developed automated rules to trigger appropriate notification creation and distribution at, or better than, required regulatory reporting timeframes and at reduced postage rates.